Your Privacy
Matters to Us.

At Horizon Haven Hotel, we treat your personal data with the same care and precision we apply to our curated art collection. Transparency isn't just a policy; it's our promise.

Last Updated: October 2023

Secure luxury hotel environment detail

Data Stewardship

How do we protect your legacy? By employing state-of-the-art encryption across every touchpoint of your stay.

Direct Control

You'll always have the right to access, rectify, or erase your profile from our hospitality systems.

1. Information We Collect

We collect data that helps us tailor your luxury experience. This includes basic identity information, booking preferences, and artistic interests when you engage with our gallery. Why do we need this? To ensure every bouquet in your suite and every wine at your table matches your unique profile.

When you browse [email protected], we gather technical details like IP addresses to optimise site performance. Don't worry, we're not tracking your every move, just the stuff that helps us serve you better.

2. Use of Personal Data

Horizon Haven Hotel uses your data for the 17 years of excellence we've established in Glenmore Avenue. We use it to process reservations, verify your identity at check-in, and send you exclusive invitations to upcoming art previews or spa launches.

  • To provide and maintain our hospitality services.
  • To notify you about changes to our luxury suites.
  • To facilitate entry to our exclusive art exhibition openings.

3. Security Practices

Security at Horizon Haven Hotel is paramount. We implement physical, electronic, and managerial procedures to safeguard your info. While no method of transmission over the internet is 100% secure, we're pushing the boundaries of hospitality tech to stay ahead of threats.

Questions about your data?

Contact our Data Protection Liaison at [email protected] or call +19832820474. We're here to help.